Servitization Implementation in Manufacturing Organizations - A Systematic Review to Identify Obstacles and Critical Success Factors

ec adoption and critical success factors of ec in smes in iran

تجارت الکترونیکی شیوه اجرای مسئولیتها، تقابل با مشتریان و امور معمول عملیاتی در شرکتها را تغییر داده است. تجارت الکترونیکی در عمل تنها خرید و فروش کالاها را از طریق ابزار الکترونیک نمی باشد، بلکه تمام فعالیتهای لازم جهت انجام فرایند فروش را نیز در بر میگیرد. در اواخر دهه 1990 بسیاری از شرکتها فعالیتهای خود را به منظور دستیابی به مشتریان جدید و یا ارائه فرصتهای جدید به مشتریان موجود گسترش دادند...

Identify the Critical Success Factors of CRM Implementation

The demand from the customer and pressure from the competitive market drive most of the Chinese commercial banks either on their way to implement the CRM systems or they are positively looking for the opportunity to integrate the CRM as an indispensable part of their business strategy in the next few years to come. Customer Relationship Management originated and prevailed among western companie...

Critical Success Factors for Data Virtualization: A Literature Review

Data Virtualization (DV) has become an important method to store and handle data cost-efficiently. However, it is unclear what kind of data and when data should be virtualized or not. We applied a design science approach in the first stage to get a state of the art of DV regarding data integration and to present a concept matrix. We extend the knowledge base with a systematic literature review ...

The Critical Success Factors in implementation of Software Process Improvement Efforts: CSFs, Motivators & Obstacles

The Software Engineering Institute statics shows that: the development and cost of software projects have become relatively very high due to complexity of systems that make software process more complex to be managed. Thus, it is essential to consider the SPI factors that directly affect the process and try to explore the best solution that helps in best management of the software process which...

Cloud Implementation in Organizations: Critical Success Factors, Challenges, and Impacts on the It Function